Your Privacy is important to Us

This Privacy Policy describes how voyagemongolia.com collects, uses, processes an individual’s personal data.

Khan Expedition LLC is a legal owner of voyagemongolia.com and provides travel services in Mongolia. We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy applies to this website (https://voyagemongolia.com), and aims to inform you why we collect, how we collect, use, disclose, and store any personal information.

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1. Data that is given to us by you.

We collect information you provide. This includes data (your name, address, phone number, and email address etc.): 

  • when you voluntarily submit to the voyagemongolia.com website, such as: subscribe, contact, comment, tour planning, inquiring, booking, payment forms, chatbots and customer service interactions;
  • when you contact us by telephone, e-mail, social media channels or through any other means;
  • when you make payments to us.
 

2. Data that is automatically collected when you visit Our Website.

When you access Our Website, we and our third-party partners may automatically collect certain data about (IP address, the date, times, user activity, operating system of your computer or mobile, browser information) your visit using tools such as cookies, tracking pixels and other similar technologies.

We may use your data to:

  • develop, operate, improve, maintain, and protect Our products and services;
  • ensure that website content is presented in the most effective manner for you and for Your device;
  • monitor and analyze trends and usage;
  • personalize our services;
  • enable us to supply you with the tours, travel services and information you have requested through Our website;
  • communicate about offers or promotions;
  • inform You about changes to our service.

We maintain appropriate electronic and procedural safeguards to protect the confidentiality and security of your personal user data and other information provided to us.

All payment transactions will be encrypted with SSL (Secure Socket Layer) internet security protocol, which encrypts all private and sensitive information that you provide to complete online transactions with us over a secure connection (HTTPS). Your credit card information is not stored on Our Website.

We do not knowingly collect or use the personal information from children under the age of 18 without parental or guardian consent. If we learn that a child under 18 has provided personal data to us without verification of parental or guardian consent, we will delete that information from our database.

For questions regarding this privacy policy or our website, please email us at info@voyagemongolia.com.

Voyage Mongolia reserves the right to modify this privacy policy from time to time. You are encouraged to visit our website periodically to review any changes.